4 Phrases for Better Communication at Work

Managing challenging bosses is part of the job. ⁠

(Yes, even GOOD jobs.)⁠

When there’s so much stress that clients can’t focus on their search – or when so many of us are working (and struggling) in newly remote roles, we often need to give them some tools to put some boundaries in place and communicate effectively.⁠

Here are four phrases we’ve been sharing lately to help people set boundaries, share feedback and ask for clarification at work.

“Here’s what I’m noticing…”

Use this when: things aren’t going according to plan, you need to share additional information or a perspective without judgement or you want to challenge or raise issues respectfully.

“I need clarification.”

Use this when: policies, plans or processes appear to have been abandoned or changed without notice, a decision has been made without communication, or you’re uncertain how to move forward.

“Here’s how I can help…”

Use this when: you’re ready to take responsibility for all or part of the solution, you can offer missing context or information, you’re excited to play a part in solving a problem.

“Here’s what I need to be successful”

Use this when: you’ve been asked or have offered additional responsibilities but you need additional resources, support or need other tasks de-prioritized or delegated

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